1. Information We Collect
We may collect information you provide during application, account setup, identity verification, credit line use, repayment, support contact, and other product interactions.
This may include identity details, contact details, government-issued ID information, account activity, device information, transaction details, and records needed to operate the service.
2. How We Use Information
We use information to review eligibility, verify identity, manage the credit line, display draw costs, process repayments, protect accounts, answer support requests, and meet legal or compliance duties.
We also use information to maintain security, monitor misuse, improve reliability, and keep the service working as expected.
3. Credit Line and Cost Information
The product may display credit line details including Credit Line Range: INR 3,000 – INR 50,000, Maximum Usage Period: up to 365 days, Daily Usage Rate: up to 0.065% per day, and Maximum Annualized Rate (APR): up to 23.73%.
Cost examples may include Amount Drawn: INR 10,000, Daily Rate: 0.065%, Usage Period: 100 days, Cost Breakdown: INR 10,000 × 0.065% × 100 days = INR 650, and Total Repayment: INR 10,650.
4. Identity and Eligibility
To use the service, you must be at least 18 years of age and provide a valid government-issued ID document issued by Indian authorities, including Aadhaar, PAN, Passport, or an equivalent document.
OrhanLine uses this information to confirm identity and complete the eligibility assessment before access to the credit line is granted.
5. Sharing and Disclosure
We may share information with service providers, verification partners, technology vendors, payment processors, legal or regulatory authorities, and other parties required to operate or protect the service.
We do not sell your information. Any sharing is limited to purposes connected with the service, security, compliance, support, and account administration.
6. Security and Retention
Data storage, transmission, and account access are protected through encryption, role-based controls, and continuous monitoring.
Information is retained for as long as needed to provide the service, meet legal requirements, resolve disputes, prevent misuse, and maintain accurate records.
7. Your Choices
You may contact support to ask about your information, request help with account details, or raise privacy concerns.
Some information may be required to keep your account active, complete identity checks, process repayments, or comply with law.